I would like to share with you one of the experiences I got when configuring Teams channel in the Omnichannel for Customer Service.
The following error thrown when tried to create Teams channel:
Plugin PostOperationTeamsConfigCreatePlugin Validation FailedFehlercode: 0x80040265Sitzungs-ID: 7a6aa0c4-9770-4bd7-9f41-6288271f826eAktivitäts-ID: e9ba7f83-b540-40ff-8265-91bcef87375aUhrzeit: Thu Mar 18 2021 16:29:13 GMT+0100 (Central European Standard Time)
Exception Message: Plugin PostOperationTeamsConfigCreatePlugin Validation Failed
Definitely the this issue was caused by “SendMessageToOCService” process which was in the draft state.
I was able to resolve the issue by activating this action in the processes.